DELIVERY

Shipping costs

Shipping for all orders over €100 placed on the shareno.hr online store is free of charge throughout Croatia.

The shipping cost for orders under €100 is:
- €2.99 for parcel locker delivery
- €5.99 for standard home delivery

For cash-on-delivery payments, an additional fee of €1.00 applies.

⏱️ Products paid according to the issued offer will be delivered within 1–5 business days (except for certain islands, depending on the ferry schedule, etc.).

💡 Parcel locker delivery is usually the fastest option.

If you’d like to arrange a specific delivery time, please write it in the NOTE section so we can forward your request to the courier service.

When making a purchase, you can choose between delivery or in-store pickup*.

Goods can be picked up at our stores:
📍 SHARENO, Bukovačka cesta 25, 10000 Zagreb
📍 SHARENO, Varšavska 13, 10000 Zagreb

Delivery process

Delivery is carried out by the Seller (via its employees) or by engaging a reputable courier service.

Deliveries are made through transport companies that provide logistics services.

All products are packaged to prevent damage during normal handling and transport.

The customer must check for any visible damage upon receipt and immediately report it to the delivery person or refuse to accept a package with visible external damage. The customer must sign the delivery note, which the courier considers proof of receipt.

If the delivered product differs from the one ordered, the customer is entitled to receive the correct item or, if that’s not possible, a refund (including the product price, shipping cost, and return shipping fees). The customer must return the incorrectly delivered product.

If the seller is unable to deliver the purchased product within the stated period, the customer will be informed to arrange a new delivery date. In that case, the customer has the right to terminate the contract.

Upon delivery, along with the purchased product, the customer receives all accompanying documentation (user manual, warranty card), an invoice, and a delivery confirmation which must be signed. The signature confirms the product was received without visible external damage.

All goods are insured against loss during transport. The customer must sign the delivery note upon receipt, which the courier service considers proof of delivery.

Shipping prices are displayed on shareno.hr and include VAT.

Order status

Once your order is processed, you will receive an email notification about its status.